Our Home: Writing a Narrative
When you’re creating your “Our Home” section of your adoptive parent profile, remember to stick with a narrative. Telling birth parents how many rooms and square feet your…
Choosing the Right Team by Greg Phelps
Talk to any General Manager in professional sports, and they’ll tell you the number one key to sustained success is picking the right players for the team. Talk…
Business Leadership: Staying Centered by Greg Phelps
I’ve been on the creative side of the business world for most of my career and likewise with sales. Being in sales means you are responsible for bringing…
Summertime Photos
Summertime is the perfect time to update your online parent profile with fresh photos of your family. Many of you will be traveling during this time, and sharing…
Worry Doesn’t Change the Outcome by Greg Phelps
As I sit down to write this week’s blog, it is pouring rain outside. Our office has ceiling tiles removed, and buckets have replaced our area rug due…
Regret in Adoption by Gina Crotts
Regret, the six letter word you rarely hear in adoption, but many birth parents experience. Regret is a common emotional reaction to placing your baby for adoption. After…
Reputation Marketing and Customer Service by Greg Phelps
In a past life, I was stand-up comedian. I toured the country and worked with some of the biggest names in comedy. It was a dream come true,…
Giving Back by Greg Phelps
Ralph Waldo Emerson said, “To leave the world a bit better, whether by a healthy child, a garden patch, or a redeemed social condition; to know that even…
Lessons in Customer Service: Owning Your Mistakes – by Greg Phelps
When I want to get away from the city, and work, I retreat to my lake house in Northern Indiana. It’s quiet, idyllic place where I can relax.…
TV Shows and Adoption by Gina Crotts
As a birth mother, and a mother to three children, I do my best to explain what adoption is and what my role is as a birth mother.…